Certificate in Policy Development & Implementation

Policy is the link between organizational intent and behaviour. It is reflected in what organizations do, and in what they do not do.

When it is clearly articulated, communicated, implemented and managed, policy provides focus and consistency. It clarifies intent and enables organizations to manage expectations; it enables leaders to empower and provide guidance to their people. It enables them to monitor, oversee and manage for results.

More and more organizations are opting to use documented policy statements and manuals as the primary means of providing that focus and consistency. However, many organizations struggle with what policy is, with when and how it is most effectively developed and applied and with how to articulate it in ways that are relevant, appropriately comprehensive, and understandable. Too often they misstep and the results are policies that aren’t really policies; policies that have no impact or unintended impacts; and policies that aren’t implementable or enforceable. A new one day seminar has been added to the certificate focused entirely on the elements and process for properly evaluating a policy’s effectiveness.

The Certificate in Policy Development and Implementation has been designed for practitioners of all experiences, taking one from the initial stages of assessing the need for a policy, developing, documenting and communicating the policy to the final stages of evaluating results. Participants will be introduced to strategies by experienced policy practitioners to enable them to lead, manage, support, and influence the policy process.

Certificate Requirements

The certificate must be completed within a two-year period. Participants must complete all four seminars.

Certificate - 4 Seminars 



Required Seminars

Developing Policy that Performs – Introduction and overview to effective policy and decision making

  • (ONLINE - 3 partial days)
    March 10 - 12, 2021

Implementing Policy and Managing the Change  - Implementation strategies and how best to communicate

  • (ONLINE - 3 partial days)
    May 19 - 21, 2021

Writing Effective Policies and Procedures - The language of policy and writing for clarity.

  • (ONLINE - 3 partial days)
    April 28 - 30, 2021

Policy Evaluation - How is the policy working? Do people understand it? Are there compliance concerns?

  • (ONLINE - 3 partial days)
    June 9 - 10, 2021


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