Essentials of Managing People

This program is designed for managers in both public and private sectors who want to explore key issues in managing people. Managers in all departments play multiple roles without having formal education or orientation in human resources (HR) management. This program will introduce “people” management for frontline managers and will specifically focus on talent development and accountability. Motivation, engagement and retention of the team are day to day responsibilities and ones that create the difference between a functioning team and a high performing team. This session will be a lively, interactive seminar where participants will share their own experiences and learn from each other.

Essentials of Managing People is an elective seminar for the Certificate in Skills for New Managers.


(Online: 3 partial days, 9 am - 1 pm, Atlantic Time)

  • May 27 - 29, 2024 (Online) FULL-waitlist only
  • October 7 - 9, 2024 (Online)
  • February 10 - 12, 2025 (Online)
  • May 26 - 28, 2025 (Online)


Facilitator: Brenda Fair, BA, CPHR
Location: Online

Program Content

Building the Team

  • Building a High-performance System
  • Staffing-Recruiting
  • On-Boarding/Orientation
  • Understanding the Labour Code and the Human Rights Act
  • Setting and Applying Employee Policies

Talent Development

  • Developing a Training Plan
  • On the Job Training and Mentoring

Managing Performance

  • The Annual Cycle of Feedback
  • The Accountability Cycle
  • Coaching for Success
  • Progressive Discipline

Personal Plan of Action

  • Each participant will leave with a personal plan of action to take forward into their role as a new manager.

What You Will Learn

  • Clarifying the “people management” role of the leader
  • Legal and ethical responsibilities in managing people
  • How effective managers take on the role of "Employee Champion" and "Talent Manager" within their respective departments
  • How to build a motivated and engaged team of high performers
  • Develop a Personal Action Plan for human resource management

Who Should Attend?

You will benefit from this seminar if you:

  • are contemplating a career in management
  • are a professional and/or staff member who will be assuming a management position within your organization
  • have moved into a management/leadership position