Developing Managerial Effectiveness

This two-day program helps new managers implement the 4 P's (Prioritize, Plan, Prepare, Perform) of effective management in their work and as individuals. Participants will assess their strengths and weaknesses and develop goal plans for increased effectiveness. You will look at time use effectiveness from an individual as well as an organizational perspective. It is a great way to gain the skills necessary to build Continuous Improvement Plans.

Effectiveness includes both strategic, high level planning and day to day prioritization and delegation techniques. The number one rated need for employees is to work for effective and efficient managers; this program will help you develop the skills to be that manager.

Developing Managerial Effectiveness is an elective seminar for the Certificate in Skills for New Managers.


(ONLINE - 3 partial days)
March 28 - 30, 2022


Facilitator: Brenda Fair, BA, CPHR or Sylvie Thibault, BA, MBA
Location: Saint Mary’s University Halifax NS

Program Content


  • The difference between Effective and Efficient
  • Priority Management
  • Decision-making abilities needed to manage multiple priorities
  • Establishing techniques for ensuring staff are managing their priorities as well


  • Defining Productivity - What is Your Time Worth?
  • Introduction to strategic and departmental planning
  • Balanced Scorecard
  • Appreciative Inquiry as a transformational tool


  • Obstacles to progress
  • Organizational Process Improvement
  • Process mapping, breakdown and re-development
  • Continuous improvement processes and methods


  • Managing the productivity of others
  • Tools and templates for process effectiveness
  • Developing and measuring Key Performance Indicators (KPIs)
  • Holding effective meetings

Personal Plan of Action

  • Leave with a personal plan of action to take forward into your role as a new manager


What You Will Learn

  • To examine individual strengths and weaknesses in productivity, adaptability and effectiveness
  • To explore priority management and the transition to the role of the manager using action-oriented objectives
  • To determine how to best manage the productivity of others
  • To explore the role of re-engineering for increased efficiencies
  • To understand the concepts of Continuous Improvement
  • To develop a personal action plan for the transition to the role of a manager

Who Should Attend?

You will benefit from this seminar if you:

  • are a leader of a team
  • are contemplating a career transition to management
  • are a professional and/or staff member who has recently, or will be assuming a management position within your organization
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