Keys
If you need a key/card to access a room or an office, you must first submit a key request form. Key and access card requests can be submitted by email to facilities.management@smu.ca or in-person to Facilities Management, McNally South Basement, MS011.
If you are requesting an access card, please submit the request to Facilities Management and Security will contact you when the card is ready for pickup.
Separate key and access request forms must be submitted for each requesting individual.
Request Forms
Please ensure to fill in all fields of your key or card request forms. This includes correct authorization from your department and a valid return date. If all fields are not filled in when you submit your form, it will take longer to receive your key or key card.
Access Card Request Form (Fillable)
Lost/Stolen Keys and Access Cards
Lost/stolen keys and access cards are to be reported immediately. If a replacement key or access card is requested, a lost/stolen key/access card report must be attached. A $10 fee is charged for each lost/stolen key or access card.
Lost/Stolen Key/Access Card Report Form (Fillable)
Key/Access Card Policy
Key / Access Card Policy [PDF]