The Student Health Clinic

Welcome to the Student Health Clinic.

We are the dedicated team of Saint Mary’s doctors and nurses who will see you for your medical needs during your time as a student. We offer a variety of services and aim to provide you with the best care.

Notice: The Student Health Clinic continues to provide care for patients during the COVID-19 pandemic. After booking your appointment, you will be provided with COVID-19 screening and clinic regulations. Learn more about Nova Scotia Public Health's COVID-19 response and check here for local exposure locations.

Our services are available to:

  • All Canadian and international Saint Mary's students. We see all students whether they have a family doctor or not. However, we recommend that you see your family doctor where possible to allow for continuity of care.
  • Partners and children of students
  • Graduates, up to six months after graduation
  • Grandfathered family practice patients
  • Faculty and staff, for single walk-in issues

 

Appointments

IMPORTANT NOTICE- DATE CHANGE

To All Our Patients Using the SMU International Student Health Insurance:

With the SMUSA Basic International Health Plan, there is a "Blackout Period"  from September 1 until the opt out deadline mid-late October. This means that the insurance cannot pay the physicians for their services during the blackout period until the insurnace company receives a list of elibible students with coverage from the university.

In the Student Health Clinic, this results in a delay of up to 8 weeks in payments owing to the clinic during the blackout period, generally until October and November. As well, there is a lost revenue from students who are seen with the understanding that they have coverage and later find out they do not. 

As a result, the physicians of the Student Health Clnic are initiating a pilot project for the fall of 2021 (Septemebr 1st to October 1st, 2021). Students on the SMUSA international plan will be asked to pay the Student Health Clinic directly($59) prior to the appointment during the "Black out period" and submit their receipt for the payment directly to their insureer for full reimbursement. In comparison, the cost of visitng a local walk-in clinic would be $75.

We reconize that this is a change from the past and will welcome feedback from students. All feedbcak can be sent to angela.cain@smu.ca. It is importanat that the service physcians provide is acknowledged in a timely way. This model is not unique to Saint Mary's as it has been adopted by other Canadian Universities. 

If this change will cause any economic harships for you, please let our front desk staff know and we will do our best to work something out as we do not want to see any appointment delays/delays for treatment related to this change. 

Sincerly,

SMU Student Health Clinic Physicians

Dr. Fiona McGrath, MD CCFP

Dr. Lori Ann Wong, MD CCFP

Dr. Mark Williams, MD CCFP

 

 

Appointments are offered in-person, by phone, and in some circumstances virtually. When booking your appointment time, we recommend allowing for one hour in case your appointment runs late. Please read our policiy for canceling appointments and our "no-show" appointment fee.

Booking your appointment

Our Pomelo Health portal allows patients to book, cancel and reschedule appointments, and communicate and send files with clinic staff. You may also use your phone to manage your appointments. Urgent appointments may be booked by phone. 

Preparing for your appointment

  • Complete any documents sent to you in advance of your appointment.
  • For in-person appointments, please arrive at the clinic 15 minutes before your appointment time and check-in at the reception desk.
  • For phone appointments, please have your ringer turned on and monitor your phone in the minutes before your scheduled call.
  • For virtual appointments, please log in 10 minutes before your appointment time, using the link sent to your email. Please remain logged in until the doctor joins the appointment. 
  • Please bring your provincial health card such as your MSI card.
  • International students who have the SMUSA International Basic Health Plan must present their international health plan card when booking their appointment and visiting the clinic.

Canceling or rescheduling your appointment

Requests to cancel or change your appointment date or time must be made by phone or through the Pomelo Health portal no later than 2 p.m. (AST) on the business day (Mon-Fri) before your scheduled appointment. Patients who do not attend their scheduled appointment or cancel without proper notice will be charged a cancellation fee, collectible before your next appointment. Call (902) 420-5611 or log in to the Pomelo Health Portal.

To ensure you are well informed, please review our clinic policies and guidelines.


 

Location, Hours & Contact

Our clinic is located on the fourth floor of the O'Donnell Hennessey Student Centre

Hours: Monday- Friday, 9 a.m. - 12 noon and 1:00 p.m. - 4:00 p.m.

Phone: (902) 420-5611

Email: student.health@smu.ca

Mailing address:

Saint Mary's Student Health Clinic
O'Donnell Hennessey Student Centre, 403
923 Robie St.
Halifax, NS  B3H 3C3

 ***Please note we remain open all year round and throughout the pandemic ***

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