Executive Education Course

Enhancing Business Performance through Co-operative Management Practices: How to Strengthen Identity, Loyalty and Participation

An interactive professional development opportunity focused on strategy and leading thinking in co-operative management coupled with tangible examples of how to translate knowledge into action. We encourage CEOs, senior managers, board members and keen staff from credit unions and non-financial co-operatives to join us for this learning and networking event.

Dates and Locations:

December 3-5, 2018 (Manchester, UK) - Offered in partnership with the Co-operative College (UK)

May 7-9, 2019 (Winnipeg, Manitoba, Canada) - Hosted by Arctic Co-operatives

Get in touch with us if you would like to host in your area!

Cost: $1500 CDN (equivalents provided in USD and GBP for respective courses on registration form)

  • Coffee and pastries in the morning, health breaks, and lunches are included.
  • A group social will be hosted at a local restaurant for all course participants (often scheduled for day 2) with appetizers and drinks included (no additional charge).
  • Some course fee subsidies are available on the basis of financial need.

Download the program flyer: Enhancing Business Performance Flyer 2018-19

Register now: Executive Education Registration Form 2018-19


What to Expect:

  • A hands-on and practical course that will expand your knowledge of co-operatives. Throughout the course, you are given the opportunity to test concepts, frameworks, and tools on your co-operative.
  • Learn how to manage the co-operative equilibrium. The focus is placed on a model that captures the uniqueness of co-operative organizations, building on the dual nature of a member’s usership and ownership. We will address issues of core values and their purpose, the co-operative business model, and balanced scorecard to lead into discussion of a co-operative equilibrium. Emphasis is placed on the alignment from co-op values to key performance indicators. Cases of cooperatives successfully managing partially or totally this equilibrium will be discussed.
  • Move from a potential identity crisis to the New Co-operative Paradigm (NCP). The traditional co-operative model is being challenged leading to an identity crisis. A model to better understand this reality will be introduced, taking into consideration both co-operative rules and market rules. In response to this state of crisis, an NCP is being proposed, showing how the emerging market rules can be of great advantage to co-operatives. Examine case studies and deep dive into implementation success stories such as the customer orientation strategy.
  • Gain exposure to emerging concepts in the field of management and governance in the context of co-operative enterprises. This course will provide you with tools to better understand the existing culture in your co-operative along with techniques that promote engaged participation by members.

Lead Instructor: Daniel Côté

Executives in Residence: Guest presenters will provide additional diversity into the course content to complement the expertise of the course instructors and participants.

Click here for Manchester Travel and Local Logistics Information

For more information contact cme@smu.ca