Alumni Office Frequently Asked Questions

How do I subscribe or unsubscribe to Alumni communications?

As a SMU alumnus, you are automatically added to our alumni mailing lists unless you have indicated that you do not wish to hear from us. This means you will receive our monthly e­ newsletter and our alumni magazine, the Maroon & White , which is published and mailed to you twice a year (Fall and Spring). Make sure you receive your copy by updating your mailing address . To unsubscribe to the M&W magazine or any other communication from us, simply send an email to and we will note your communication preferences in our database.

We love to hear about the developments in your life and share them with our community. To submit announcements, news, updates or profiles to our magazine, you can use our Snippet page.

We'd also love to hear from those of you who excel in the literary field and are interested in writing for the M&W. Email for potential contract opportunities.

How do I stay connected?

One of the best ways to stay connected is by keeping our database updated with your current contact information. Click here to update your address.

To stay digitally connected we have our website, and many social media channels. Log on today to join our engaged and active online community.

Another way to keep in touch is to attend alumni events such as Homecoming, sporting events, movie nights, faculty receptions and more. Be sure to check out our Alumni Events.

To find on-campus events refer to SMU's online event calendar.

Living outside of the HRM? See if there are any current Alumni chapters in your region. If not, we encourage you to contact us if you're interested in exploring the development of a group in your area.

If you're keen to make a big impact amongst our alumni community, consider serving as a member of the Alumni Association or its many committees.

How do I prove my alumni status or get my discount?

We issue a SMU Alumni card and alumni pin to all of our graduates. We hope you will wear your pin with pride!

Your alumni card has your student number on it and will give you access to the discounts and benefits that come with alumni status. To request a card or to replace a lost card, simply submit your information to us and your card will be sent to you in the mail.

How do I get a transcript?

All registrar related inquiries (i.e. transcripts, education verifications, etc) can be sent to the SMU Service Centre which is the combined service of the former registrar's office front counter and student accounts. Our office doesn’t handle transcript requests but the following link outlines transcript ordering instructions:  

How do I access the SMU network?

There are two different accounts that you will use to access university's computer network.

Self-Service Banner Account (A#)

Self-Service Banner is a service that allows you to look up and register for courses, access courses and exam schedules, and view transcripts and grades. Employees can use it to access payroll information, job history, and tax forms.

Your Self-Service Banner username is referred to as an A# because every username starts with the letter A and is followed by eight digits (eg. A12345678). In order to access Self-Service Banner, you will require your A# and the Self-Service PIN that you received by mail from the Registrar's Office. 

You can contact the Alumni Office if you are missing your Self-Service Banner information. or 902-420-5420

Computer Account (s#)

This account is used to access emailnetwork drivesSMUportcampus computers, and other services. Your computer account username, or s#, starts with the letter S and is followed by seven digits (eg. s1234567). To activate your computer account, use Activate. Activate will require you to create/change the s# password. You need your A# and Self-Service PIN in order to use Activate. Your pin by default is your birth date in the form of ddmmyy (Ex July 1, 1985 = 010785).

Changing Passwords

Self-Service Banner passwords can only be changed within Self-Service Banner, by going to the "Personal Information" tab and clicking "Change your PIN." 

Computer account passwords expire every 90 days. This happens regardless of whether or not your account is being used. In order to change your password, use Activate. This works whether or not the password has expired. If you require assistance, please contact the Service Centre: Phone: 902-420-5582 

I'm a new grad. Can you help me find a job?

In partnership with the Saint Mary's University Career Services, we offer career services to recent graduates. For three years after graduation, alumni can access career counselling and job search support. It is very common for career questions to arise six to twelve months after graduation. If you are have graduated within the last three years and need help with your next step please give Karen Morash a call at 902-420-5761, drop in to see her on the 4th floor of the Student Centre or e-mail her at to see how they can help you. You can also drop by the Career Services Website to view their many services and resources.

I'm an established professional; can I offer mentoring services to new grads?

One of our greatest resources is our vast network of alumni who are pursuing successful and rewarding careers in government, education, business and the military. With more than 65% of our alumni residing in Nova Scotia , graduates of SMU join an immense network of professionals in virtually all major companies , many entrepreneurial start-ups, and government departments. For our students, they provide an invaluable resource of intellectual capital -- providing mentorship, serving as guest lecturers in our classes, as members on our advisory boards, and as distinguished judges in student competitions.

Many of our alumni are looking for ways to give back to SMU and volunteer their time and expertise to new graduates in order to shape and influence the next generation of business leaders.

To learn more about such opportunities at Saint Mary's; this could involve information about up­ coming speakers , events and activities, and executive development programs; stay connected to your alumni program or contact Donnie Jeffrey, Manager of Career Services at 420-5431 or

How do I donate to SMU?

We receive support from our SMU friends in many ways but monetary donations usually come in three ways: annual giving, capital gifts and bequests. This is what we call a "lifetime of giving", for more information, or to give a gift online, you can refer to the SMU Development website.

Do you have a Lost & Found?

Lost your SMU ring or other sentimental memorabilia of your SMU experience? Contact our 24- hour on-campus dispatch at 420-55 77 to see if a fellow Santamarian or just a kind samaritan has turned it in.

Replacement rings or other customized SMU items can be ordered through the SMU bookstore:

Phone: 902-420-5196


Can I still access Library materials?

SMU alumni are welcome to use the following library resources:

  • Novanet and SMUWorldCat library catalogues (also available off-campus)
  • e-books and e-journals (in-library use on guest computers only)*
  • most research databases (in-library use on guest computers only)*
  • print collections
  • microform and microform readers
  • photocopiers, printers and fax machine
  • reference and research services

*Off-campus access to SMU's electronic materials and research databases is restricted to currently registered SMU students, faculty, and staff.

SMU alumni can still borrow books. As part of Nova Scotia's Borrow Anywhere Return Anywhere (BARA) policy, members of the public (Nova Scotia residents 19 or older) may use a public library card  to borrow materials at any Novanet library. If you do not have a public library card, we can issue what is called an off-campus borrower's card. 

If you need an off-campus borrower's card, you can obtain one at the Library's Circulation Desk. In most cases, you need only present an official photo ID that includes proof of Nova Scotia residence, such as a driver's license. Please note: any outstanding library fees must be paid before borrowing privileges are reinstated.  

  • Basic loan period is three weeks for books and one week for periodicals and DVDs.
  • Reserve and reference materials are not available for loan.
  • Material may be renewed three times, unless an item is on hold or has been recalled for use by another borrower.
  • Holds may be placed on material that is signed out.
  • Materials may be borrowed from any Novanet library in-person or by using the document delivery service Novanet Express.
  • Alumni are not eligible for Inter-Library Loan or book recall privileges
  • Materials may be returned at any Novanet library or public library in Nova Scotia.

For more information about borrowing materials from the Library, please contact the Circulation Desk at 420-5547 or email at