Contact the Help Desk

Loyola Academic 268
helpdesk@smu.ca
Help Desk Phone: 496-8111
Classroom Support Phone: 420-5558

Located on the second floor of Loyola Academic and on the ground floor of Atrium, the ITSS Help Desk is the place to go when you are having questions or problems with computers, telephones, or internet connections.

We handle all incoming technical requests for ITSS, so if you have a problem with your account, a question about software applications, want to use a video presentation in a class, or require assistance with the classroom technology, please come and see us.

Help Desk Hours

During the Academic Year (September – End of April Exams)
Loyola Location
Monday – Friday	8:30am - 4:30pm
Weekends and Holidays	Closed
Atrium Location
Monday – Friday	8:30am - 10:00pm
Saturday	10:00am - 7:00pm
Sundays and Holidays	12:00pm - 10:00pm
During the Summer
Loyola Location
(End of April Exams – 1 June)
Monday – Friday	8:30am - 4:30pm
Weekends and Holidays	Closed
(1 June - September classes)
Monday – Friday	8:30am - 4:00pm
Weekends and Holidays	Closed
Atrium Location
Intersessions: Apr. 23 – May 9; Jun 26 – Jul 4; Aug. 21 – Sep. 5
Monday – Friday	8:30am - 4:00pm
Weekends	Closed
Summer Sessions: May 10 – June 25; July 5 – August 20
Monday – Thursday	8:30am - 9:00pm
Friday	8:30am - 4:00pm
Saturday	Closed
Sunday	1:00pm - 9:00pm

Classroom Support Hours

During the Academic Year
Monday – Thursday	8:30am - 9:00pm
Friday	8:30am - 3:30pm
During the Summer
Monday – Thursday	8:30am - 9:00pm
Friday	8:30am - 3:30pm
Intersessions*
Monday – Thursday	8:30am - 4:30pm
Friday	8:30am - 3:30pm

* Christmas break, the period between the end of April exams and the start of summer classes, and other periods when classes are not in session.

 

This page last modified Friday, 27-May-2011 15:04:07 ADT