Facilities Management

Administration

The Administration function of Facilities Management is responsible for establishing administrative, financial and customer services and systems to strengthen and support the department's progressive business relations with the Saint Mary's University community. The services provided to students, staff, faculty and university community include:

Work Orders

Facilities Management has a work order management system which helps us to provide consistent and efficient work request and preventative maintenance services on campus and in residence.

Students living in residence must submit work orders through the Residence Desk at 420-5591. Campus customers may submit work orders online. Upon completing a work order, you will see our work priority chart. This may help you to define the priority of the work request and may provide you with an estimated completion time. If your work order has not been completed in the scheduled time based on the priority chart or by the date that you have scheduled, please call us at 420-5572 to inquire on the status of the work order.

Parking
Parking permit requests may be submitted on-line, by fax or in person at Facilities Management, MS 001. To access the parking applications please click on the following links:

Staff & Faculty Parking Applications

Student Parking Applications

If you have parking permit policy and procedure questions, service problems or distribution questions call, please call 420-5572.

Keys
Key Request Forms are available on-line. If you have questions regarding the submission of a key request, please call 420-5572. If you have key request policy and procedure questions, please call 420-5572.

Pest Control Problems
If you have a pest control problem on campus, please call 420- 5572. Students living in residence must call the Residence Desk at 420-5591.

levator Problems
Elevator malfunctions or service problems may be reported by calling 420-5572.

Customer Service

If you have comments regarding our standard of service or questions regarding the design, updating and editing of the Facilities Management web site, please call 420-5572 or submit a customer service survey online.

Training and Orientation

The Administrative Team coordinates the Training and Orientation of all new employees. Click to watch one or all of the following training sessions (if the link does not go directly to the training session, right click on the link and download the file, then open it in Windows Media Video Player):

- "The 3 Rights"

- "Mission, Vision, Values, Organizational Chart and Accountability"

- "Sustainability: What is it and who is Resposible for it".

The EOP has 9 modules with 35 training sessions of approximatelto fully orient Custodial Employees to working life at Saint Mary's University.

Module 1 - General Information on the Organization

Module 2 - Safety on the Job

Module 3 - Technical Information about the Job

Module 4 - Sustainability

Module 5 - Equipment

Module 6 - Policies

Module 7 - Customer Service

Module 8 - Team Work