Executive Education Course

Enhancing Business Performance through Co-operative Management Practices: How to Strengthen Identity, Loyalty and Participation

An interactive 3-day professional development opportunity focused on strategy and leading thinking in co-operative management coupled with tangible examples of how to translate knowledge into action. We encourage CEOs, senior managers, board members and keen staff from credit unions and non-financial co-operatives to join us for this learning and networking event.

Dates and Locations:

May 15-17, 2018 (Nelson, British Columbia, Canada) - Hosted by Upper Columbia Co-operative Council at a University of British Columbia Building, located at 266 Baker Street (*Apologies, not an accessible location - steps to meeting space). UCCC Members can be provided a special registration rate (declare upon registration). Travel planning details for Nelson

November 1-3, 2018 (Greenfield, Massachusetts, USA) - Hosted by the Neighboring Food Co-op Association NFCA Members can be provided a special registration rate of $1000 USD (declare upon registration).

December 3-5, 2018 (Manchester, UK) - Offered in partnership with the Co-operative College (UK)

May 7-9, 2019 (Winnipeg, Manitoba, Canada) - Hosted by Arctic Co-operatives

Get in touch with us if you would like to host in your area!

Cost: $1500 CDN (equivalents provided in USD and GBP for respective courses on registration form)

  • Daily Sessions: Day 1 & 2 - 8:30am - 5pm (evening social on Day 2), Day 3 - 8:30am-3:30pm
  • Coffee and pastries in the morning, health breaks, and lunches are included.
  • A group social will be hosted at a local restaurant for all course participants (often scheduled for day 2) with appetizers and drinks included (no additional charge).
  • Some course fee subsidies are available on the basis of financial need.

Download the program flyer: Enhancing Business Performance Flyer 2018-19

Register now: Executive Education Registration form 2018-19


What to Expect:

  • Get yourself into gear with context setting including how current day co-operative enterprises fit within a wider economy.
  • Learn how to manage the co-operative equilibrium. The focus is placed on a model that captures the uniqueness of co-operative organizations, building on the dual nature of a member’s usership and ownership. We will address issues of core values and their purpose, the co-operative business model, and balanced scorecard to lead into discussion of a co-operative equilibrium. Emphasis is placed on the alignment from co-op values to key performance indicators. Cases of cooperatives successfully managing partially or totally this equilibrium will be discussed.
  • Move from a potential identity crisis to the New Co-operative Paradigm (NCP). The traditional co-operative model is being challenged leading to an identity crisis. A model to better understand this reality will be introduced, taking into consideration both co-operative rules and market rules. In response to this state of crisis, an NCP is being proposed, showing how the emerging market rules can be of great advantage to co-operatives. Examine case studies and deep dive into implementation success stories such as the customer orientation strategy.
  • Gain exposure to emerging concepts in the field of management and governance in the context of co-operative enterprises. This course will provide you with tools to better understand the existing culture in your co-operative along with techniques that promote engaged participation by members.

Lead Instructor: Daniel Côté

Executives in Residence: Guest presenters will provide additional diversity into the course content to complement the expertise of the course instructors and participants.

For more information contact cme@smu.ca