Executive and Professional Development

Leveraging Team Dynamics

(formerly Recognizing and Managing Personality Differences)

Teams consist of people. Members of effective teams often have different backgrounds, personalities, perspectives and experiences. To maximize a team’s effectiveness, we need to integrate the diversity individual members bring to the team. If we are successful the outcome is one of excellent results. However, diversity, whether in perception, belief, values, or expectations if not respected and managed appropriately can cause friction and dysfunction because of conflicting opinions or interpretations of situations. These differences can cause emotional hijacks, blocking or preventing more rational responses. If not handled properly relationships can be damaged creating defiance and resistance to our efforts, slowing down processes or outright failure in achieving our tasks/goals.

In this seminar, we’ll explore the dynamics of team diversity including the motivation behind behaviours using various behavioural models, differing personalities, the role that perception plays in misunderstanding, and how to manage different or contrary expectations. We’ll look at assessing and managing our own behaviour, becoming more aware of others and building positive relationships, reducing or eliminating resistance, and getting commitment to achieving common tasks.

Leveraging Team Dynamics is a required seminar for the Certificate in Team Building and Group Dynamics.


DATES - 2 Day Seminar

January 17 - 18, 2018
May 16 - 17, 2018

COURSE INFORMATION
Fee:
 $765
Facilitator: Michael Kennedy, BSc, CAE, MEd
Location: Saint Mary’s University at the World Trade Centre, 8th Floor, 1800 Argyle Street

 

Program Content

Motivation behind Behaviour

  • Drivers in motivation
  • Models of behaviour
  • Techniques in understanding and managing differences
  • How to set and manage expectations
  • Recognizing differing perceptions

Self-assessment and Self-management

  • What motivates you and drives your behaviour
  • Assessing your emotional responses and how to manage them
  • Developing feedback loops for self-development

Improving Social Awareness and Building Positive Relationships

  • Increasing your emotional intelligence
  • Finding common ground
  • Building rapport
  • Learning to listen at a deeper and more effective level
  • Accepting differences
  • Learning to confront differences in a positive way

 

What You Will Learn

  • A better understanding of what motivates people’s behaviour and their typical responses
  • How your behaviour may be contributing to a unwanted or difficult response
  • How to assess your own responses and build better strategies and habits
  • How to respond more effectively to someone else’s behaviour
  • How to build positive and lasting relationships


Who Should Attend?

You will benefit from this seminar if you:

  • want better results in your interactions with people you find difficult whether at work or  everyday life
  • work in a team environment
  • have an interest in understanding the motivation that underlies behaviour