ITSS

Services

From e-mail support to network access; information security tips to web publishing, ITSS has a wide range of resources and services available to the campus community.

Some of our services are available to everyone on campus, and some are aimed at helping faculty and staff (F/S). Browse the lists below to find the service or information you need.

Services for Faculty & Staff

Services for Students, Faculty & Staff

Buy or Lease IT Equipment
Buy or lease cellphones, tablets, computers, software and printers.

Accounts & Passwords
Banner information, set up a user account, access SMUPort, manage your passwords.

Web Publishing & Digital Messaging
Get training on the University CMS, update and manage your web pages, send a campus-wide email, or find out more about digital signage.

Network & Wireless
Access the SMU Network and campus wireless, manage your office move, access network drives, report a wireless dead zone.

E-mail and Calendar
Learn basic tips and features, get off-campus and mobile access, manage your legacy e-mail.

Information Security
Learn to protect your information, get mobile device security guidelines, install firewalls.

Phone and Voicemail Support
Get phone and voicemail tips, access the online directory, find information on changing phones/offices.

Academic Technologies & Support
Get Blackboard tips, find out about lab schedules, supported software and classroom A/V help.

 

Get started. New to SMU? Find out how you can get connected to our network, get your accounts set up, set passwords and more.