Executive and Professional Development

Essentials of Managing People

This program is designed for new managers in both public and private sectors who want to explore key issues in managing people. Managers in all departments play multiple roles without having formal education or orientation in human resources (HR) management. This program will provide an introduction to HR management for frontline non-HR managers and specifically focus on where the roles of the HR department and the front line manager intersect.

Some organizations do not have an HR team and in these organizations, the front line Manager's HR responsibilities are even more significant. Whether you work in a unionized or non-unionized environment, the functions of HR will be a part of your everyday life and this course aims to de-mystify HR for the non-HR manager. This two-day session will be a lively, interactive seminar where participants will share their own experiences and learn from each other.

Essentials of Managing People is an elective seminar for the Certificate in Skills for New Managers.

DATES - 2 Day Seminar

May 16 - 17, 2016

Facilitator: Brenda Fair, CHRP
Location: Saint Mary's at the World Trade Centre, 8th Floor, 1800 Argyle Street

Program Content

The Role of Human Resources Management in Every Manager's Job

  • 80% of a manager's role is managing people and dealing with people issues
  • Understand your responsibilities and liabilities in dealing with HR within your own departments

HR Functions

  • Staffing-Recruiting
  • On-Boarding/Orientation
  • Training and Development

Managing Performance

  • The HR Department may provide the tools but performance management belongs to the manager of the department. Performance management is much more than the annual review. There are daily, weekly and monthly activities that will create a performance culture and meaningful feedback for the employee, thus enhancing both their performance and yours.

Working within a Unionized Environment

  • Learn the differences between managing people within a unionized and a non-unionized environment
  • For the manager in a unionized environment, abour relations and dealing with grievances are a part of daily life
  • Discuss how to break down the us/them barriers in your department and foster a respectful and effective relationship with labour

D.I.Y. (Do it Yourself) Talent Management

  • Developing the talent within your department is beneficial for both you and the employee. Identifying personal and career development activity for your employees could be what sets you apart from all the other managers. As the employee "champion" you foster loyalty, productivity and improved morale. The manager shares the ultimate responsibility for creating a "great place to work."

Personal Plan of Action

  • Each participant will leave with a personal plan of action to take forward into her/his role as a new manager.

What You Will Learn

  • The main functions of Human Resource Management in each manager's role
  • Differentiating between the HR department and the HR role
  • Legal and ethical responsibilities in managing people
  • How effective managers take on the role of "Employee Champion" and "talent manager" within their respective departments
  • Working with the HR department to be able to build the department you need
  • Developing a Personal Action Plan for human resource management

Who Should Attend?

You will benefit from this seminar if you:

  • are contemplating a career in management
  • are a professional and/or staff member who will be assuming a management position within your organization
  • have moved into a management/leadership position in the recent past