We strongly recommend students are comfortable with personal computers before enrolling in an elearning course.
Basic experience includes:
- using a word processor, printer, and file management system on a personal computer or MAC.
- ability to access the Internet and perform a search using an Internet browser, like Internet Explorer (PC), Firefox (PC) or Safari (MAC)
- ability to compose, receive, and send email messages.
Determine if your computer system has all the compatible hardware and software components that will allow you to have a positive eLearning experience.
Technical Operating Information for Brightspace Users
Brightspace requires that your Web browser conforms to certain standards. If you have an out-of-date or unsupported browser, you will need to download either a certified version of your current browser or a different certified browser before attempting to log into Brightspace.
Test your Browser
Check to see if your browser is setup correctly use the online course System Check.
On Windows and MAC operating systems, a browser must have the following settings enabled:
- Pop-up windows
- Set Internet Explorer to Trust Certificates
Brightspace requires access to security in your Internet Browser. You may need to adjust your "Cookies" to be Enabled in your Internet Browser.
Some eLearning courses may require plugins. Plugins are software that extend the capabilities of your web browser to allow you to view various types of files that instructors may provide. The course description will identify the plugins required for each course. Here is a list of possible plugins.
Designated plugins or software include:
- Windows media player
- Real player
- Flash player
- Adobe Acrobat Reader
- Blackboard Collaborate Setup
- Microsoft Office Converters and Viewers including:
FireFox / Google Chrome will need a program called Java to operate the chat room. If you cannot access the chat room you can go to
http://www.oracle.com/technetwork/java/javase/downloads/index.html to download Java.
- Click on Free Download at the right hand corner.
- Make sure the title reads “Java 2 Runtime environment, SE v18.104.22.168
- Follow the installation process
- This could take up to ten minutes
- You might be required to restart your machine
- Is your computer Java-enabled?
If not, or do not know how to enable your machine, here is How to "enable Java"
Most of the interactive learning activities are Java applets and as such require a Java capable browser. Most modern web browsers are capable of running Java applets, but some browsers run Java better than others. Some browsers are not capable of running interactive activities adequately (or at all).
If you have a Java-capable browser but the activities will not load, you may need to enable Java in your browser.
For Microsoft Windows (PC) users:
- Open Internet Explorer.
- Under the "Tools" menu click "Internet Options". A dialog box will appear.
- Select the "Security" tab.
- Under "Security level for this zone" click the "Custom Level" button. Another dialog box will pop up.
- Scroll down to the Microsoft VM section. If "Disable Java" is selected, select "Medium safety" instead.
- Click "OK" in both dialog boxes
Java Web Start for Blackboard Collaborate
If your eLearning course is using Blackboard Collaborate, you will need Java Web Start installed on your computer.