Executive and Professional Development

Business Communications

No matter what your role, you need to be able to communicate. Over 70 percent of our workdays are spent interacting with others, so communication in its many forms is an activity that we rely on heavily.

The Certificate in Business Communications allows you to build a certificate to fit your requirements, whether to improve your interpersonal or written skills. Once you complete one writing course, you can decide what other communication skills you want to work on. 

Consider the Series for Excellence in Written Communication if you want to top up your skills. Five topics to choose from, most offered in a convenient one day of learning.

New this year is communication for the digital world. Learn how to communicate effectively when it comes to visitors using your website. Some of the same principles still apply but not all.  

Here are some ideas on how to choose from the courses listed below to improve your daily communication. As a team member or team leader, you need to have well-developed interpersonal communication skills to get your ideas across clearly. Communicating to a digital audience has become significant for most organizations. Challenged to write a proposal or report? Always asking others to review your writing for edits and doing final proofing? Improving your writing skills will increase your ease and effectiveness in keeping people informed, to maintain strong working relations.

If your goal is to improve your confidence and skills as a communicator then the communication courses, series or certificate will be of benefit to you.

Certificate in Business Communications - Build written and interpersonal communication skills
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Series for Excellence in Written Communications - NEW - Five communication topics to top up your skills and knowledge
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Digital Communication

Manage and Grow Your Website: Creating a Better User Experience - NEW - Knowledge of what it takes to craft a great User Experience (UX) on your website
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Website Research and Governance - NEW - Learn how to extend the lifespan of your website by understanding user research, website governance and stewardship
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Workplace Communication

Improving Interpersonal Communication -  Explore the communication process, including, pitfalls, traps to avoid, and assessing your particular style
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Written Communication

Business Writing Skills - Edit for clarity and conciseness
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Editing Essentials - Hone your rewriting and editing skill
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Grammar and Punctuation Boot Camp - Learn how to avoid the most common grammatical mistakes
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Individual Writing Analysis - Discover your strengths as a writer – and areas for improvement  
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Proofreading Plus - NEW - Learn how to avoid the most common grammatical mistakes
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Techniques and Strategic Communications for Government Professionals - Key strategies for sifting through the information to make recommendations
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Writing Effective Policies and Procedures - Write clear and effective policies and develop a template for policy preparation
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Writing Reports that Deliver - NEW - Content, organization and the language
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Writing Skills for Challenging Communications – Tips and techniques to address a range of situations
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Writing Skills for Plain Language – Make your content easily understood
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Writing Strategies for Winning Proposals - NEW - Write to engage audience
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