Executive and Professional Development


Photo of donalee Moulton with quote about teaching at EPD being an interactive process.

Business Communication


No matter what your role, you need to be able to communicate. Over 70 percent of our workdays are spent interacting with others, so communication is an activity that we rely on heavily. The Certificate in Business Communications allows you to build a certificate to fit your requirements, whether to improve your interpersonal, written or verbal skills. Once you complete one writing course, you can decide what other communication skills you want to work on.

Here are some ideas on how to choose from the courses listed below to improve your daily communication. As a team member or team leader, you need to have well-developed interpersonal communication skills to get your ideas across clearly. An equally important facet of communication is presentation skills. Being able to present an idea with confidence is critical when seeking the support of decision-makers or influencing a certain outcome. And finally, regardless of your role, improving your writing skills will increase your ease and effectiveness in keeping people informed to maintain strong working relations.

If your goal is to improve your confidence and skills as a communicator then the Certificate in Business Communications is a good place to start.

Individual Writing Assessment: Completion of each writing-related seminar in the Certificate in Business Communications entitles you to register for an additional analysis session.

CERTIFICATE IN Business Communications – 
Certificate Information | Register Now


Written Communication

Business Writing Skills - Edit for clarity and conciseness
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Editing Essentials - Hone your rewriting and editing skills
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Grammar, Punctuation and Proofreading Boot Camp - Learn how to avoid the most common grammatical mistakes
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Strategic Communications for Government Professionals - Key strategies for sifting through the information to make recommendations
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Writing Effective Policies and Procedures -
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Individual Writing Analysis -
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Workplace Communication

NEW Improving Interpersonal Communication -
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Skills for Professional Presentations - For anyone who has to speak publicly but would rather not
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Speed Reading: Read faster, Remember Longer
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